2. Policy scope
This policy applies to all areas of the Sepanta Soft website with the exception of the third party websites. It is the responsibility of linked websites to provide their own privacy policies and we are not responsible for the privacy practices or content of any such websites.
3. Use of your personal information
The personal information we collect from you will be used by Sepanta Soft and its controlled subsidiaries and affiliates to provide the service or carry out the transaction you have requested or authorized. This may include using the personal information for the following purposes:
- To provide you with important information about the product or service that you are using, including critical updates and notifications.
- To make a site or service easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the site or service to your particular interests or preferences.
- To improve the product or service and to provide better customer service to users.
Sepanta Soft does not sell, rent or lease its customer lists to third parties. Sepanta Soft may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.Sepanta Soft may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to:
- Conform to the edicts of the law or comply with legal process served on Sepanta Soft or the site.
- Protect and defend the rights or property of Sepanta Soft and its family of Web sites.
- Act in urgent circumstances to protect the personal safety of users of Sepanta Soft, its Web sites, or the public.
4. Controlling and accessing your personal information
Sepanta Soft believes that you should be able to exercise control over how the personal information you provide will be used. If you provide personal information to Sepanta Soft for one purpose, you will be able to opt-out of that personal information being used for other unrelated purposes.
Please be aware that the choices you make in one context will not necessarily apply to personal information you may have provided to Sepanta Soft in the context of other, separately operated, Sepanta Soft products, sites or services.
5. During purchase
It is important to note that Sepanta Soft does not process orders directly. We use reputable ecommerce companies to do this on our behalf using the very latest in secure transmission technologies. It is very important for these companies to keep accurate purchase records. Immediately after you purchase one of our products our ecommerce partner will notify us and will pass your contact information together with some limited purchase order information. This data is used to enable us to email you with necessary product unlock codes, to identify you in order to give you the full benefits of your purchase. For security purposes the IP address of this transaction may be recorded. Please note that we do not receive a copy of your actual payment details. We do not make any of this information available to any third parties. To learn more about our ecommerce vendor and their privacy & security policies, go to their respective web site:
6. Authentication and security
Access to the customer resources area by default is over secure SSL (https). This means that all of the information transmitted and received by your browser while visiting this area is securely encrypted and that it is highly unlikely that anyone will be able to eavesdrop on any of your personal data. Users must not share their login details with others, otherwise this will result in their access to this area being terminated if we determine that there has been a breach of a user’s privacy or security. This policy is to the benefit of all legitimate users. The customer resources area is constantly monitored for any prohibited activity.
7. Our accountability to you
8. Employee accountability
Sepanta Soft employees are be subject to a security investigation and must meet eligibility requirements for access to classified information. Only those Sepanta Soft employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorization to do so. The unauthorized access or use of such information by an Sepanta Soft employee is prohibited and constitutes grounds for disciplinary action. Additionally, our information management systems are configured in such a way as to block or inhibit employees from accessing information that they have no authority to access.
9. The accountability of Sepanta Soft’ agents and business partners
Our trusted vendors and business partners are responsible for processing or handling some of the information that we receive. These vendors and business partners are not authorized to use such information for purposes beyond those specified by us and are required to preserve the confidentiality with which we treat such information.
10. Notification of changes